I CANT LOG IN

I just got smart home monitoring about 1 month ago. I got the whole package. The app was working fine the 1st month. Now Im having a hard time logging in. I cant see my camera, cant use my lighting control when Im out. And I cant adjust my thermostat. I was liking the app, but now I dont like it. Everything else on the main screen pad I can use, but not on my cell. I already uninstalled the app & installed it again & same thing. Please fix this app. Its so disappointing.

Shortygirl1979 about Rogers Smart Home Monitoring, v7.3.4